All unused items may be returned for a full refund up to 30 days after receiving your purchase. Any expedited shipping options that are purchased will not be refunded.
Extended Holiday Returns
Buy your gifts this holiday season with peace of mind of easy returns. All unused items purchased throughout November and December have an extended return period through February 10, 2020.
How to Return or Exchange an Item
How long will it take to receive my refund?
Refunds are issued after inspection usually within 24 hours of receiving the package back.
What if my item arrives broken or defective?
If your order arrives damaged, you need to call (877) 885-8836 or email firstname.lastname@example.org within 24 hours to notify us of the problem. We may request images or ask you to mail the item back to us. Once we have received the proper images, we will send out a replacement within 24 hours.
If you have any other questions please email us at email@example.com or hit our live chat button at the bottom of your screen.